Reference

How bankertoto Handles Your Account Data

Your account information — including wallet details for DANA, OVO, and GoPay — is collected only for what we need to run your account and process your transactions.

Data collected only as neededDANA, OVO, GoPay transaction privacyNo data sold to third partiesAccount security at every stepAvailable where local law permits

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What This Privacy Policy Covers

bankertoto Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with bankertoto, we collect the information you provide directly — your name, contact details, and the e-wallet identifiers linked to your DANA, OVO, or GoPay account. We also collect session data automatically: device type, connection region, and pages accessed. This helps

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us verify your account, process withdrawals, and flag unusual activity. We do not collect more than we use. Your payment data is handled through encrypted channels; your GoPay or OVO wallet number is stored only to match your withdrawal request to a verified account holder. Retention
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periods follow what is operationally necessary — account records are kept while your account is active and for a period afterward as required by applicable rules in your region. You have the right to ask what data we hold about you, request a correction, or ask
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us to delete your account data where local law permits. Any request of this kind goes through our support team. Access to and availability of these rights depends on local law and the eligible region from which you are accessing the platform. Players in Bekasi and
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elsewhere in Indonesia can submit data requests directly via the contact paths listed on this page.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security

We apply account-level controls and encrypted data storage across every layer of the platform. Here is how each area works in practice.

Cookie Usage

We use session cookies to keep your account login active and to remember your lobby preferences. We do not use cookies to track your activity across other websites or share browsing data externally.

Account Security

Every login triggers a one-time verification step. If we detect an access attempt from an unfamiliar device or region, your account is flagged and you are prompted to confirm via your registered contact before proceeding.

Data Retention

We keep your account records for as long as your account remains active. After a closure request, we retain only what applicable local rules require, then delete the rest from our active systems.

Requesting Changes

To correct, export, or delete your data, contact our support team through live chat or email. We process data requests within the timeframe required by the rules of your eligible region.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

Common Questions About Your Privacy at bankertoto

If something about how we handle your data is not clear, these answers cover the questions we hear most often. For anything not listed here, reach out to our support team directly.

We collect your name, contact information, and the e-wallet details you link — such as your DANA, OVO, or GoPay account number. We also log session data like device type and connection region for security purposes.

Yes. Your wallet number is stored in an encrypted format and used only to match your withdrawal request to your verified account. It is not shared with advertisers or unrelated third parties.

You can submit a deletion request through our support team. We will remove your data from active systems where local law permits, retaining only what applicable regional rules require us to keep.

We share data only with service providers that are directly needed to run your account — such as payment processors for DANA, OVO, and GoPay transactions. We do not sell your data to marketing or analytics companies.

Send a data access request via live chat or email. Include your registered account name. We will confirm what data is on file and provide a summary within the timeframe required for your eligible region.

After you close your account, we remove your active profile data. Certain transaction records may be retained for a limited period where required by local rules, then permanently deleted from our systems.

How bankertoto Handles Your Account Data

Data Handling, Cookies, and Account Security

Cookie Usage

Account Security

Data Retention

Requesting Changes

How to Contact Us About Your Data

Common Questions About Your Privacy at bankertoto

01 What personal data does bankertoto collect when I open an account?

02 Is my DANA or OVO wallet number stored securely?

03 Can I ask bankertoto to delete my account data?

04 Does bankertoto share my data with third parties?

05 How do I find out what data bankertoto holds about me?

06 What happens to my data if I close my account?

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